Problem Solving and Decision-Making Tools
Austin Community College: Highland Business Center 5930 Middle Fiskville Road, Austin, TX, United StatesParticipants will experience a variety of methods to help solve problems and make decisions in a nonprofit setting.Participants will experience a variety of methods to help solve problems and make decisions in a nonprofit setting. The class will present tools to assist participants in examining problems and making decisions within nonprofit settings. It will start with the context in which problem solving and decision-making takes place, and includes examining ethical elements, communication, negotiation, various styles of decision-making, and the importance of stakeholders. The tools section of the class will present six steps and various processes to allow participants to examine the problem solving and decision-making tools they already use and add to their toolbox.Learning Objectives:• Understanding ethical issues when making decisions and solving problems.• Determining root causes.• Involving people in the process of decision making and problem solving.• Identifying steps to problem solving.______________________________________________________________________________________________________About the presenter:Kathleen McCleskey, KM Consulting and Training Connection, is a facilitator, trainer, consultant, and curriculum developer. She conducts classes in project management, multi-day presentation skills class, increasing personal effectiveness, strategic planning, and leading teams and groups are some of the classes Kathleen has conducted in her career.Kathleen has conducted workshops in the United States, Egypt, Guam, Korea, […]